![]() ![]() Organizations around the world have used Crucial Conversations training to improve results in productivity, quality, team work, relationships, performance and efficiency. Crucial Conversations can help team members learn to: use their voices to discuss risky topics have their opinions heard participate in decision-making and address challenging situations at work. Through Crucial Conversations, we learn to see issues through the lens of the stakeholder, make it safe to have dialogue on important issues, work more effectively as committed team members, and problem-solve in ways that reduce barriers. In the spirit of supporting OSU's Strategic Plan, Crucial Conversations training can improve the safety, reliability, courtesy, and competence of the employees working for our university. Why is OSU investing in Crucial Conversations training? ![]() ![]() By learning how to speak and be heard (and encouraging others to do the same), you will begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. What does the Crucial Conversations training course cover?Ĭrucial Conversations is a copyrighted course, developed by CrucialLearning, that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics - at all levels of the organization. These conversations - when handled poorly or not at all - lead to strained relationships with dismal results. A Crucial Conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. ![]()
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